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How can I request a customer statement to view my invoice history?

To request a customer statement, please contact us through the contact form, selecting the "Payment Confirmation" and "Invoices" categories.

If I don't have a card, how can I pay?

If I don't have a card, how can I pay?

I made the payment; when will I receive my airline ticket and invoice?

I made the payment; when will I receive my airline ticket and invoice?

If I made the booking today, can I pay for it tomorrow?

If I made the booking today, can I pay for it tomorrow?

I made the payment, but I am asked for a fare difference.

I made the payment, but I am asked for a fare difference.

How can I find out if I have paid/my money has been taken from my card?

How can I find out if I have paid/my money has been taken from my card?

What is the CVV code?

What is the CVV code?

Is the CVV code different from the PIN code?

Is the CVV code different from the PIN code?

What does 3D secure mean?

What does 3D secure mean?

How will I receive the 3D Secure code?

How will I receive the 3D Secure code?

What should I do if I can't complete the payment?

What should I do if I can't complete the payment?

When do I receive the fiscal invoice?

When do I receive the fiscal invoice?

Can I modify the details on the invoice?

Can I modify the details on the invoice?

What details are required for invoicing?

What details are required for invoicing?

I would like to make a booking; can you help me with that?

I would like to make a booking; can you help me with that?

I don't have a passport yet; can I make the booking and update the passport details later?

I don't have a passport yet; can I make the booking and update the passport details later?

How can I purchase a business class ticket?

How can I purchase a business class ticket?

How do I apply the Vola.bg voucher to my booking?

How do I apply the Vola.bg voucher to my booking?

Can I add multiple Vola.bg vouchers to a booking?

Can I add multiple Vola.bg vouchers to a booking?

Can I purchase a gift voucher?

Can I purchase a gift voucher?

When does the discount coupon expire?

When does the discount coupon expire?

How can I make a group booking?

How can I make a group booking?

What are combined flights?

What are combined flights?

Do I need to change airports for combined flights?

Do I need to change airports for combined flights?

What does the Vola.bg service fee represent?

What does the Vola.bg service fee represent?