If you choose to refund the affected flight segment, you must send us your cancellation and refund request as a reply to the email sent with the cancellation/change notification or by completing the contact form up to 48 hours before the flight.
Vola.bg will initiate the refund process on your behalf with the airline. If you have purchased the Vola Fast Refund or Vola Trip Protect service, please contact us here.
